MCDL is Open FAQ

What is MCDL doing to keep staff and the public safe?

Read our COVID-19 Statement on Health and Safety to learn the measures being taken for cleanliness, social distancing, and what we advise members to do upon your return.

What are your open hours?

MCDL is easing back into service with temporary abbreviated hours. Libraries are open:
Mon., Wed., Fri., Sat.   10:00 am – 3:00 pm
Tues. & Thurs.  3:00 pm – 8:00 pm
The first hour of each day is encouraged for vulnerable populations.

When are the Book Drops open?

Walk-up book drops are always open at all libraries. Additionally, the drive-up book drop at Medina and Brunswick will be open every Friday at 3:00 pm through 8:30 am Monday morning. This is to ensure the quarantine recommendation for all library materials before processing at our high-volume libraries.

Which services are not returning right away?

All library programs, events, play areas, meeting rooms, Bookmobile stops, and Friends of the Library book sales are suspended until further notice. We are not currently accepting donations.

Will my library items be overdue or considered lost due to the library closing?

MCDL is a Fine Free library. Most items checked out before the March closing have passed their due date at this time.  Items were called back I'm a staggered process to avoid all 70,000 items coming due at once.  If you have any questions about your materials check your account online at mcdl.info or call your local library.

Do you offer contact-free materials pick up?

Yes. Call your library to take advantage of Anytime Lockers or Curbside Service for your holds or reserved items pickup. Anytime Lockers are available 24/7. Curbside Service is available at all locations, except Seville, during library open hours.

Can I place a hold in the online catalog?

Yes. Online holds requests through the catalog, of MCDL materials only, began June 9. CLEVNET and statewide library delivery began in July.  You may now go into the CLEVNET catalog and request items from most other libraries.

I have a block on my card. How can I access the digital collection?

All library card accounts, even those blocked by fees and fines and those in collections, are temporarily opened to access eMedia and online learning and databases. These cards will return to their former status when the pandemic eases. Expired cards have been renewed through September 2020.

I need Reference Help but don’t want to come to the library, what are my options?

Ask Reference questions during open hours by calling your library or by chat. Email questions or requests for your specific branch as well.


Source URL: https://www.medina.lib.oh.us/Library-Opening-FAQ